Attractive Quality Creation: A Case Study of Microwave Ovens
نویسندگان
چکیده
We involved 30 customers of a company designing and producing microwave ovens. In a number of experiments these customers generated over 100 new ideas on functions, attributes and services related to microwave ovens. The 21 best ideas were identified by company specialists and these ideas were then evaluated by a large customer group using the theory of attractive quality in order to identify what ideas that are really examples of attractive quality attributes.
منابع مشابه
Evaluation of electromagnetic wave radiation emitted from household and restaurant microwave ovens
Introduction: Microwaves are a part of the electromagnetic radiation spectrum that has high frequency and short wavelength. The purpose of this study is to determine electromagnetic radiation emitted from household and restaurant microwave ovens. Methods: The survey was carried out for 45 ovens used in households and restaurants. Electromagnetic radiations from different brands of microwave ov...
متن کاملThe Effect of Microwave Ovens Radiation Leakage on Testis Tissue and Sex Hormones in Immature Mice
Background & Objective: The vast use of microwave ovens in today's modern life and possible exposure of users to radiation exited from the oven lead us to investigate the effect of this radiation on sex hormones. In the present study, the effect of microwave ovens radiation leakage on concentration of LH, FSH and testosterone hormones has been investigated. Materials & Methods: Thirteen immatur...
متن کاملThe use of microwave ovens by elderly persons with disabilities.
OBJECTIVE This study examined the effectiveness of microwave ovens in assisting elderly persons with disabilities with cooking food. METHOD The participants were five elderly persons who had gross motor, fine motor, or vision impairments but no cognitive impairments. Before the study, none of the participants owned or operated a microwave oven. In this single-subject design of four phases (AB...
متن کاملHeating Performance Assessment of Domestic Microwave Ovens
Due to inherent nature of standing wave patterns of microwaves inside a cavity and dielectric properties of different components in a food, microwave heating leaves non-uniform distribution of energy inside the food volumetrically. Achieving heating uniformity plays critical role in improving the safety of microwave heated products. In this paper, we present a method for assessing heating unifo...
متن کاملOne dimensional models for the microwave heating of moist foodstuffs
Microwave ovens are frequently used in domestic situations for the heating of chilled foodstuffs which are generally approximately 80% by weight water. Rapid, internal heating are some of the key benefits over conventional ovens. The food industry utilises these attributes in a number of ways most in particular with the introduction of microwave ready meals and convenience food. It is important...
متن کامل